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Terms and Conditions

Terms & Conditions

Bike Devils Ltd

Company no 05619093

Registered in England & Wales

As per the distance selling regulations you have a cancellation period of 7 working days after your item is received in which to withdraw from the contract and return your goods in their original condition for  refund.

1.        Acceptance of your order:

We must receive cleared payment of the price of the products and the delivery charges (including any surcharges that apply to your delivery address) before we can accept your order. We reserve the right to restrict the number of products you may order and to refuse any order. Our acceptance of your order takes place upon delivery of the products. Ensure packaging is intact before signing for a delivery, if the packaging is noticeably damaged write “packaging damaged” on carriers delivery documentation before accepting the delivery. Only when we have accepted your order is a binding contract created between us.  All orders are subject to availability. If the product ordered is unavailable then we will notify you ASAP where you will have the option of waiting for stock, choosing an alternative or a full refund.

2.        Prices:

The price of the Goods shall be set by the seller’s quoted price or where no price has been quoted (or a quoted price is no longer valid) the price listed in the sellers’ price list current at the date of dispatch of goods. All prices quotations or estimates are subject to alteration without notice.

3.        Content:

We have taken reasonable care to ensure the accuracy of the content on our website, however, in accordance with the applicable laws; we disclaim all warranties (expressed or implied) as to the accuracy of the information contained in any of the material on our site.

4.        Complaints & Liability:

All complaints should be sent to Bike Devils Ltd, address details as stated on the front of the sales invoice.

5.        Validity:

If any of these Terms and Conditions are not eligible it shall not affect the eligibility of the rest of these Terms and Conditions.

6.        No Variation or Representation:

Nothing said by our sales staff shall amount to any variation of these terms & conditions or representation about the nature or quality of our products.

7.        Dispatch & Delivery

We will endeavor to dispatch goods on specified dispatch date but such a date is an estimate only and the Seller accepts no liability in the event that it is unable to meet the dispatch or delivery date.

8.        Governing law and jurisdiction:

Your order and the formation of the contract shall be governed by and interpreted in accordance with English law. The English Courts shall have jurisdiction to hear disputes between us.

9. Shortages or Errors

Notification of all claims including shortages, damages or incorrect items must be made to us in writing within 3 working days from receipt of the goods. The seller shall not be liable for any loss, direct or indirect incurred by the buyer as a result of any shortages or incorrectly supplied goods.

10. Returns Policy

Goods being returned must be returned within 7 days following delivery. Under certain conditions and provided the goods are in unused condition, complete with original packaging goods may be accepted for return. Normally a 25% handling charge is applicable to authorised returns. Unauthorised returns will not be accepted. Specially ordered goods cannot be returned. Our Returns address is printed on the invoice sent with the goods.

 Due to hygienic reasons we can only supply helmets and undergarments on a non-returnable basis. Realistically this means you should have at the very least tried on and established your correct size of the model of helmet in question. We accept that if you are not able to, you will most likely, purchase your helmet elsewhere.

11. Warranties

For practical reasons we are unable to extend our normal warranty to export orders. However, we take care to ensure that all products are checked prior to despatch

 

Products shipped to UK destinations are supplied with a 12 month (unless otherwise specified), from date of purchase, warranty against manufacturing defects, this warranty is subject to the item being exposed to reasonable wear and tear. Items returned for warranty will be inspected for abuse and or damage before repair or replacement can commence. Any goods we consider to have been abused or damaged will be refused.


As it is a Return to Base Warranty we will not be responsible for any postal charges either way in respect of warranties.


Your statutory rights are not affected.




* Bike Devils cannot be held responsible and will not accept cancellation of any orders which may have been delivered late due to postal strikes.

* The cancellation notice should be sent by e-mail to Bike Devils at [info@bikedevils.co.uk] and must state your name, a description of the goods and or services concerned, and order reference number.


* Where we have supplied goods to you, you must take reasonable care of the goods in your possession pending their return to us. We will only accept the returned goods in their original packaging and which do not exhibit signs of wear or tear. Any use of the delivered goods beyond that necessary to inspect the goods on delivery will invalidate your right to cancel the contract.

* You must return the goods to us by registered post or similar within five days (excluding Saturdays, Sundays or Bank Holidays) from the date of the Cancellation Notice. You are responsible for the cost of returning the goods to us and the risk of damage to the goods in transit. If the goods are damaged in transit we reserve the right to refuse a refund and it will be your responsibility to seek compensation from the carrier. All returns are subject to our handling charge of 25%

* Once we have received the returned goods and satisfied itself that you have complied with clauses above, we will send you confirmation by e-mail that the return of the goods has been accepted by us and we will immediately arrange a refund less handling charges where appropriate.

Content

*Bike Devils has taken reasonable care in the preparation of the content of this site. However, to the extent permitted by applicable law, Bike Devils disclaims all warranties (express or implied) as to the accuracy of the information contained in any of the materials on this site.

* We shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this site.

* Certain links in this site (typically a banner advert or icon) will lead to sites which are not under the control of Bike Devils. When you activate any of these you will leave this site and we have no control over and will accept no responsibility or liability for the material on any site which is not under our control.

Limitation of Liability

* Nothing in this Agreement shall affect the statutory rights of any consumer or exclude or restrict any liability for death or personal injury arising from the negligence or fraud of Bike Devils.

* Subject to above clause you agree that Bike Devils shall not be liable either in contract, tort, negligence, statutory duty or otherwise, for any:

* loss of profits, revenue or goodwill or any type of consequential, indirect or special loss or damage whatever arising from or in any way connected with this Agreement;

* direct loss or damage (including loss or damage which is reasonably foreseeable or occurs naturally in the course of things) resulting from any acts, omissions, failures or delays occurring on or in relation to those parts of the Internet not under Bike Devils direct control including, without limitation, damage for loss of business, loss of sales, non payment of sums due, loss of profits, business interruption, loss of reputation, loss of business information, or any other pecuniary loss (even where we have been advised of the possibility of such loss or damage).

* You also agree that (except in relation to such liability as has been expressly excluded in clause above) the maximum aggregate of liability of Bike Devils in contract, tort, negligence, statutory duty or otherwise (even where Bike Devils has been advised of the possibility of such loss or damage), for any loss or damage whatever arising from or in any way connected with:

- any defect in a product;
- any failure by Bike Devils to process signals, data, information, orders or messages correctly or in a timely manner;
-any misrouting or non-delivery of signals, data information, messages or orders from you to other persons or from other persons to you, or any scrambling or distortion of data or information contained in them; and
- any liability not excluded by this Agreement shall, in respect of any one or more events or series or events (whether connected or unconnected) taking place within any twelve month period be limited, in the case of defects falling within clause 7.3.1, to three times the price of the relevant goods/services. This limit shall also apply in the event that any exclusion or other provision contained in this Agreement is held to be invalid for any reason and Bike Devils becomes liable for loss or damage that could otherwise have been limited.
- You agree and acknowledge that you are in a better position than Bike Devils to foresee and evaluate any potential damage or loss that you may suffer in connection with the goods and services provided by Bike Devils, and therefore that Bike Devils cannot adequately insure in respect of such liability. You warrant to Bike Devils that you will insure against, or bear yourself, any loss for which Bike Devils has excluded liability.
- Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the limitations of liability set out in this clause 7 may not apply to you.

Indemnity

Save to the extent that it falls within the provisions of the above, you shall indemnify Bike Devils and any third party (including its sub-contractors) from and against any liability, losses, rights, expenses, loss of profits, business interruption, consequential loss, pecuniary loss, claims or legal proceedings, including, but not limited to claims involving defamation and intellectual property infringement, and expenses, including legal fees, arising from your use of the Bike Devils site or purchase of goods and/or services from that site which are brought or threatened against Bike Devils or suffered or incurred by Bike Devils by another person or entity.
Items discontinued or Out of Stock
In some cases items are out of stock or discontinued before we are able to update this website. In this case Bike Devils will contact you and either refund you or offer you a waiting period for the item where possible.
Delivery
You must select the correct option from one of three when checking out.
1 - United Kingdom
2 - Europe
3 - Rest of World
This is the customer's responsibility and where not chosen correctly Bike Devils reserve the right to cancel the order.

Delivery times quoted are estimates only, and Bike Devils shall not be liable for any delays caused except to the extent caused wilfully or negligently by Bike Devils.

Generally our standard postal services to the UK for items under 2KG we use royal mail 1st class service. No tracking is available for this service. If you require tracking please contact us before paying for your goods and we can send you a revised invoice with addition postage costs. All goods sent via 1st class post are insured for £38. If your goods are over this amount and you wish them to be insured for loss and or damage please contact us before paying for your goods and we can send you a revised invoice with addition postage costs

For Items over 2KG we generally use a 48 hour courier where parcels are  tracked. All goods sent via courier are insured for £50. If your goods are over this amount and you wish them to be insured for loss and or damage please contact us before paying for your goods and we can send you a revised invoice with addition postage costs

International Delivery

Our standard postal services outside the UK for items under 2KG and suitable in size we use royal mail airmal small packets service. No tracking is available for this service. If you require tracking please contact us before paying for your goods and we can send you a revised invoice with addition postage costs. All goods sent via royal mail airmail are insured for £38. If your goods are over this amount and you wish them to be insured for loss and or damage please contact us before paying for your goods and we can send you a revised invoice with addition postage costs

Items over 2KG or unsuitable for airmail small packets in size we use a courier where parcels are automatically tracked. All goods sent via courier are insured for £50. If your goods are over this amount and you wish them to be insured for loss and or damage please contact us before paying for your goods and we can send you a revised invoice with addition postage costs

Complaints handling procedure

In the event that you have any complaints as to our service or any of the goods and services supplied to you from our site, please refer to our complaints handling procedure which is set out on this site.

Software

* Intellectual property rights in any software or any other copyrighted materials ("Software") and supporting documentation supplied by us to you remain our

* Without our written consent and without affecting any applicable statutory rights under the Copyright (Computer Program) Regulations 1992 (as amended, supplemented or replaced from time to time) you shall not and shall not permit any other person to:

- disassemble, reverse engineer, decompile or in any other way interfere with the Software;
- copy or modify the Software; or
- create any new Software partly or wholly based on the Software.
- Subject to the terms of this Agreement, you are licensed to use the Software and associated documentation non-exclusively, but only for the purposes identified on the site in relation to the Software.
- You must not transfer, assign or sub-license your right to use the Software or attempt to do so.

Typographical and Pricing Errors

In the event a product or service is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, we shall have the right to refuse to meet or to cancel any orders placed for that product or service whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall immediately issue a credit to your credit card account in the amount of the charge.

Matters Beyond our Reasonable Control

Bike Devils shall not be held liable for any breach of this Agreement caused by circumstances out of its control including, but not limited to, Acts of God, fire, lightening, flood, or extremely severe weather, explosion, war, disorder, flood, industrial disputes (whether or not involving our employees), acts or omissions of Internet services providers or acts of local or central Government or other competent authorities.

Language

In the event of conflict or inconsistency between the terms of the English language version of this Agreement and any translation provided by us, the English language version shall prevail.

Severability

In the event that any term of this Agreement is held to be invalid or unenforceable by judicial decree or decision, the remainder of this Agreement shall remain valid and enforceable.

This Agreement

This Agreement, together with our Privacy Policies, contains the entire agreement and understanding between the parties relating to its subject matter, and (in relation to that subject matter) supersedes any and all prior agreements, arrangements, statements and understandings, except for any fraud or fraudulent representation by either party. Accordingly, we exclude all representations and warranties relating to the subject matter of this Agreement, whether they are statutory or otherwise, as far as is possible by law. In the event of conflict or inconsistency between the above documents, the following order of priority shall apply: (1) this Agreement (2) the Privacy Policy and (3) the Fraud and Piracy Policies.

Bike Devils Privacy Statement

Registration Data and certain other information about you is subject to our Privacy Statement


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